CTR stands for click-through rate. It shows what proportion of the people who see your result actually click on it. If your page appears 1,000 times in the search results and 40 people click through, your CTR is 4%. So the figure doesn't tell you how often you are found, but how appealing your result is at the moment someone sees it.
You can find the CTR of your pages in Google Search Console, together with the number of impressions, clicks and the average position. CTR is also a key metric in advertising platforms, but here we focus on organic search results.
Various elements determine whether someone clicks on your result:
A low CTR is not always a problem. If you are in position 30 for a keyword, you will see lots of impressions with hardly any clicks, simply because few people scroll that far. So compare pages with a similar position. The type of question also plays a role: for a query like "recycling centre opening hours Leeds", someone may already get the answer on the results page and not click through.
The most interesting pages are those that rank highly but get strikingly few clicks. That is often where the quick wins are.
With Google AI Overviews and the rise of ChatGPT, Gemini and Perplexity, people more often get a complete answer without clicking. That phenomenon, the zero-click search, can push your CTR down, even if your position stays the same. That is why it is wise to stop using CTR as the only measure of visibility. If you are cited as a source in an AI answer, you are visible, even if it doesn't always lead to a click.
A bike shop in Bristol is on the first page for "electric bike repair Bristol", but gets few clicks. The title simply reads "Services". After changing it to "Electric bike repair in Bristol – fast and expert" and writing a description that mentions the repair turnaround time, the title matches what people are searching for much better. If you want to follow developments like these page by page, tracking your visibility helps you look at clicks, rankings and AI mentions together.
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